Welcome to the BIPT online help system. Clicking on the 'Help' button at any time will allow you to obtain more information about the screen you are currently viewing.
1.Objective of the module for mobile services
2.Step 1 : Entering your query
6.Step 2 : Detailed information
7.Step 3 : Display of the results
8.Detail of the tariff plans in
the results
This module allows you to
compare the average monthly cost of tariff plans available on the Belgian
residential market for the use of mobile services
- via either
a “quick search” using the default
values of the tool;
- or via a “personalised search” taking into account the information you enter for your monthly usage profile.
This indicative tool can help you to choose a specific tariff plan from the different offers currently available for sale on the market and present in the tariff simulator
This module
focuses on the products including the different types of mobile communications
services: phone calls (to fixed or mobile numbers), SMS messages and data
services to access the Internet. Therefore these products are intended for
mobile devices such as GSM phones and smartphones. The products exclusively
intended for mobile access to the Internet, for mobile computers (“laptops”)
and tablets as iPad for example, are handled in the Internet module of the
tariff simulator.
The first step of the “personalised search”
consists in defining which plan type you prefer: a prepaid solution, a solution
with a subscription or you don't mind. By default, the simulator will display
both types of tariff plans in the results.
Figure 1 - Selection of the plan type
You also
have to specify whether or not you want the effect of the currently valid
special offers to appear in the results. We draw your attention to the fact
that, by default, the plans
presented by the tariff simulator are those which correspond to the consumption
profile that you have entered without
taking into account the existing special offers. This approach results from
the will of BIPT not to mislead the consumers by showing special offers which
are not necessarily accessible to all of them.
Yet, you
are free to modify this aspect by modifying
the answer to the question about the taking into account of the special offers.
In its results, the simulator will then take account of all the special offers
currently available on the Belgian residential market.
However,
we draw your attention to the fact that some of them are only accessible if
certain conditions are met. If this is the case, the operator will already have
filled in a text field specifying the eligibility conditions for the special
offers that are subject to conditions. You will find them in the pink field
under the plan's name.
The average monthly cost displayed takes account of all the special offers encoded in the simulator. Please check that you do meet the eligibility conditions for the special offers subject to conditions in order to get this service at the advertised price.
Figure 2 - Input screen for mobile telephony data
In the following steps, you will detail your
usage profile for the 5 following elements:
§ Calls from a mobile phone to a mobile number in Belgium (M2M calls);
§ Calls from a mobile phone to a fixed number in Belgium (M2F calls);
§ International calls;
§ Required amount of SMS messages;
§ Data volume ("data") to access the Internet
Premium rate calls for "Premium" services
are excluded from the tariff simulator.
Depending on the slider's position, the tool will
display a window with default hypotheses on the monthly usage durations and the
required message and data volumes. A
link to the information website Surfmobile is available in order to allow you
to better evaluate your usage profile through a series of concrete examples of
mobile services usage (e-mails, social media, app download, streaming...).
You can change these parameters:
§ either directly by entering your own usage details
(for example, from information provided by your current provider on your
invoice or in your personal account);
§ or by using the slider at the top of the page.
These sliders allow you indeed
to choose between three predefined usage profiles: low/medium/high. These
profiles are linked to:
§ a total
duration of the calls made monthly from a mobile phone;
§ a percentage of the calls made to other mobile
numbers ( ó distribution of the mobile calls made to other mobile numbers (M2M)
and/or to fixed numbers (M2F) and,
§ a
percentage of the calls made to the most often called mobile operator.
These default values are based
on data collected from operators active on the Belgian residential market and
are displayed directly in the “Call usage” section.
Figure 3 – Usage details for calls, mobile
telephony, national part
In the “personalised search”, you can specify
when you mostly use your fixed phone to make national calls if the default
answer (“Anytime”) does not suit you. By clicking on the right arrow, you will
have the choice between the following seven options:
By default, the number corresponding to the
medium usage profile linked to the slider is displayed as the medium monthly
call usage from your mobile phone. You can change this value to enter your real
usage.
After evaluating the number of minutes used
monthly from your mobile device to fixed and mobile numbers, you can specify
which percentage of these minutes is used to call other mobile devices. It
allows to define the distribution of your calls between mobile (M2M) and fixed
numbers (M2F).
If you know it, you can
specify which is the main mobile operator you call. You are then invited to
specify the percentage of the calls you make to the customers of this operator.
If you make international calls you must once again specify when you mostly use your mobile phone for your international calls.
Figure 4 – Selection of international time
slots
You select, among a list of countries in
alphabetical order, the most frequently called countries (maximum three
countries) with the estimated number of call minutes. For each proposed
country, you can select international calls to a fixed or a mobile number in
the country of destination, because the prices of international calls to the
same country generally vary when you call a fixed or a mobile number.
Figure 5 – List of countries for international
calls
Figure 6– Selection of data services and volumes
If you are interested in the
other mobile service components, you can specify the monthly quantities of SMS
messages and/or the volume of data ("mobile data") exchanged with the
Internet. By default, the fields relating to these services are filled in with
the values associated with the position of the slider. A link to the
information website Surfmobile is available in order to allow you to better
evaluate your usage profile through a series of concrete examples of mobile
services usage (e-mails, social media, app download, streaming...).
This optional step allows you to define even more
precisely your consumption profile. It can be activated by clicking on the
button to enter more detailed information on your usage profile.
Figure 7 – Detailed information, input data
table
Now you can see the working assumptions selected by
the tariff comparison tool for the distribution of the call minutes you entered
at step 1. The tool spreads these minutes over the different time periods.
For example, if you entered an estimated number of
call minutes at step 1 and specified when you mostly use your mobile telephone
to make calls, you will be able to see the distribution of minutes according to
days (week and weekend) and hours, as well as between fixed and mobile
operators. This last distribution estimation between mobile operators is set by
default according to their market shares.
Therefore, you can refine the usage estimations of
your phone according to hours, days and operators.
You have the possibility to detail your consumer profile
for calls to fixed and mobile numbers situated in Belgium and for international
calls.
You can also determine the required monthly volume of
SMS and MMS messages as well the volume of mobile data.
After entering these optional usage details you can click
on the button “Search” to immediately have access to the results proposed by
the tool.
This step consists in
obtaining and displaying the results. The plans suggested are those likely to
be provided based on the consumption profile you have entered. By default, the
list of proposed plans is limited to the 20 best offers, with a maximum of
three offers per operator. However, users can change the number of tariff plans
displayed by using the corresponding dropdown lists.
Figure 8 – Display of the results
By default, the tariff plans are sorted by the software in increasing order of monthly cost on the basis of the usage details you entered. You can also change the sorting order of this result list by clicking on the relevant column heading (operator, tariff plan, average monthly cost, type of tariff plan).
This list shows the following
information:
Figure
9– Display of a plan
Clicking on this icon displays
additional information:
If you want to look at the specific details of one of
the tariff plans shown in the results, click on the name of that specific plan
(step 3).
You can also change your usage profile by clicking on
“Change/Edit your usage details”.
You can print the list of results by clicking directly
on “Print results”.
If
you want to have more information on the given plan of an operator, you can do
it by clicking on its name in the list of results:
Figure
10 – Accessing detailed information on a plan
This page includes:
§ contact
details for the operator (name, address, telephone number, e-mail and website);
§ detailed information and features of the tariff
§ detailed information on tariffs.
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